by tristar » Wed Mar 22, 2006 12:03 pm
Hi Rik,
I think they are in stock with sausagemaking.org, but have yet to be put on the website, I think Franco must be jealously guarding them for some reason! If you send an Email to Steph she will help you out! I have been pestering her for some weeks now about an order which I wanted to place, and she has been absolutely fantastic!, she is quick to respond, knows what she is doing, and is always helpful. I just hope Franco appreciates her hard work and effort. On a normal working day I have had a response from her within minutes via email. With Franco, I sent him an email about 4 weeks ago and am still waiting for a reply! Whilst I realise that he may be busy, if I had not been told to contact Steph by somebody else on this forum, I would have ordered from another supplier.
Don't forget Franco, success in business is all about keeping the customer satisfied, if you are short of time, them ask somebody else to answer your emails, just one not replied to could be a lost customer.
Regards,