Lost message(?)

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Lost message(?)

Postby grisell » Mon Feb 11, 2013 8:00 am

Hello,

It seems that a pm to me got lost during the weekend (because of the changing of the website?). I received a notification on my private mail on Saturday that there is a message in my inbox. I couldn't log in until today, and now there is no message.

Regards

André
André

I have a simple taste - I'm always satisfied with the best.
grisell
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Re: Lost message(?)

Postby vagreys » Mon Feb 11, 2013 8:16 am

The forum was shutdown at 18:00 hrs UTC on Friday, 2/8. Unless the PM was from prior to that time on Friday, the forum was disabled and unavailable on Saturday. The new forum was not enabled and available to members until after 19:30 hrs UTC on Sunday, 10 Feb. 2013. I cannot get to the old forum dataset through the old forum software, but it is still in the database. I will do what I can to check; however, I accounted for all records during the conversion and every topic, every post, every pm, and every member was accounted for during the conversion. I have no idea why you received an email notification of a PM on Saturday, but I'll certainly look into it, André.
- tom

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Re: Lost message(?)

Postby grisell » Mon Feb 11, 2013 8:47 am

Thank you, vagreys.

The message to my mail reads

"Hello grisell,

You have received a new private message to your account on "www.sausagemaking.org" and you have requested that you be notified on this event. You can view your new message by clicking on the following link:

forum.sausagemaking.org/privmsg.php?folder=inbox

Remember that you can always choose not to be notified of new messages by changing the appropriate setting in your profile.

--
Thanks, The Management"


and is dated 9 February 2013 15:54 (CET)
André

I have a simple taste - I'm always satisfied with the best.
grisell
Registered Member
 
Posts: 3162
Joined: Sun Oct 04, 2009 6:17 pm
Location: Stockholm, Sweden

Re: Lost message(?)

Postby vagreys » Mon Feb 11, 2013 10:17 am

It appears that the old forum was enabled for an unknown period of time on Saturday afternoon. That wasn't supposed to happen and I wasn't aware of it, which is my responsibility. All I can do is apologize for the loss of your message and any other posts that occurred on Saturday afternoon. The old forum was not supposed to be available. Ultimately, the conversion was my responsibility, and so are any foul-ups.
- tom

Don't tell me the odds.

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Re: Lost message(?)

Postby grisell » Mon Feb 11, 2013 10:53 am

Okay. Thank you. I think I know who sent the message. I will ask him to re-send. :)

André
André

I have a simple taste - I'm always satisfied with the best.
grisell
Registered Member
 
Posts: 3162
Joined: Sun Oct 04, 2009 6:17 pm
Location: Stockholm, Sweden

Re: Lost message(?)

Postby vagreys » Mon Feb 11, 2013 5:13 pm

Thank you for letting me know about the issue.
- tom

Don't tell me the odds.

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